Long waits in clinics are a problem that affects almost all health care providers. One proven way to speed clinic flow is with a "Flow Facilitator" -- a coordinator or manager who plays a special, dedicated role during busy clinic times by functioning as something of a traffic director. This toolkit provides training materials for health centers that wish to adopt or improve their own Flow Facilitator program. Click on the video to the left to see an 11-minute profile of Planned Parenthood South Florida and how they use Flow Facilitation.